GR Auto Gallery Receives CarGurus 2022 Top-Rated Dealer AwardGR Auto Gallery Posted on 03-11-2022
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GR Auto Gallery receives CarGurus 2022 Top-Rated Dealer Award for Excellence in Customer Experience
Grand Rapids, MI – 3/10/2022 – GR Auto Gallery today announced that it has received the honor of being named a 2022 CarGurus Top-Rated Dealer. The prestigious annual award celebrates car dealerships that consistently deliver exceptional customer service to car shoppers. In earning the Top-Rated Dealer award, GR Auto Gallery maintained a 4.5-star average rating or higher and collected at least five verified customer reviews through the CarGurus platform in 2021. CarGurus uses verified dealership ratings, along with other factors like pricing analytics to help shoppers search for a deal on a vehicle.
“CarGurus knows that trust and transparency are central to car buying, and we are proud to recognize the dealerships that reflect these values with our eighth annual Top-Rated Dealer awards,” said Spencer Scott, Executive Vice President at CarGurus. “The winners are among the best of the best, and the Top-Rated Dealer program gives dealerships like GR Auto Gallery the opportunity to showcase their outstanding customer service. We applaud them for maintaining their high standards, especially while navigating the ups and downs of inventory levels last year.”
“At GR Auto Gallery, providing excellent customer service is central to our business, and we are thrilled to be recognized as a CarGurus Top-Rated Dealer in 2022,” said Chris Hoexum, Co-Owner. “This award acknowledges our entire staff for meeting and exceeding our customers’ expectations day after day. We’re committed to maintaining and developing trusted relationships, and we will strive to provide this same level of excellence in the years to come.”
CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.
CarGurus (Nasdaq: CARG) is a multinational, online automotive platform for buying and selling vehicles that is building upon its industry-leading listings marketplace with both digital retail solutions and the CarOffer online wholesale platform. The CarGurus marketplace gives consumers the confidence to purchase or sell a vehicle either online or in-person, and it gives dealerships the power to accurately price, effectively market, instantly acquire and quickly sell vehicles, all with a nationwide reach. The company uses proprietary technology, search algorithms and data analytics to bring trust, transparency, and competitive pricing to the automotive shopping experience. CarGurus is the most visited automotive shopping site in the U.S. (source: Comscore Media Metrix® Multi-Platform, Automotive – Information/Resources, Total Visits, Q4 2021, U.S.).
CarGurus also operates online marketplaces under the CarGurus brand in Canada and the United Kingdom. In the United States and the United Kingdom, CarGurus also operates the Autolist and PistonHeads online marketplaces, respectively, as independent brands.
CarGurus® is a registered trademark of CarGurus, Inc., and CarOffer® is a registered trademark of CarOffer, LLC. All other product names, trademarks and registered trademarks are property of their respective owners.
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